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Sophisticated Shopping, Timely Delivery 

Celeritar Innovations Private Limited ("we," "our," "us") operates gofashions with a strong commitment to delivering an outstanding shopping experience to our users ("you" or "your"). Every order is meticulously managed to ensure it reaches your doorstep in flawless condition and within the expected timeframe. By placing an order with us, you agree to these terms, and we make it our mission to ensure your journey with us is enjoyable and satisfying from start to finish.   

Fashion Delivered to Your Door: Nationwide Reach  

We bring our curated fashion selections to customers across India, ensuring that no matter where you reside, you have access to our stylish collections. While we do not currently offer international delivery, we are continuously working to expand our network. Whether you live in the heart of a busy city or a peaceful town, your desired fashion pieces are just a click away. With a growing logistics network, we are increasing our service coverage, collaborating with trusted courier partners to ensure that your order arrives promptly and securely.   

Order Handling: Precision and Care at Every Step  

  • Orders typically move into processing within 1-2 business days after confirmation.  
  • Please note, weekends and public holidays are excluded from processing times.  
  • You will receive an email notification once your order is ready to be dispatched.  
  • Every product is packed with attention to detail to ensure it maintains its quality during transit.  
  • We aim for a swift and reliable handling of each order, ensuring it reaches you in pristine condition.  

Delivery Timelines: Reliable and On Time  

Standard shipping generally takes 3-8 business days, depending on your location. We partner with premium courier services to ensure punctual and safe deliveries. While we make every effort to dispatch promptly, there may be instances where delays are unavoidable. In such cases, our customer service team is available to assist and keep you informed, ensuring your shopping experience remains seamless.  

Missed Deliveries: Steps to Ensure Your Order Reaches You  

If a delivery attempt fails due to an incorrect address or unavailability of the recipient, the courier will make up to two additional attempts. Should all delivery attempts fail, the package may be returned to our facility. You can request re-delivery, though please note that additional shipping fees may apply. To avoid any inconvenience, kindly ensure someone is available to receive the package at the designated address. If you foresee any challenges in receiving your order, don’t hesitate to reach out to our support team for assistance.  

Lost or Damaged Shipments: We’ve Got You Covered  

  • If your item arrives damaged, please notify our support team within 48 hours and provide images.  
  • We will review the situation and either replace the item or process a refund.  
  • In the event of a lost shipment, we will work closely with our courier partners to resolve the matter.  
  • Each order is carefully packed to minimize any risk of damage during shipping.  
  • Your satisfaction is our priority, and we ensure every effort is made to resolve any shipping issues promptly.  

Exclusive Items: Special Attention for Premium Products  

Certain products such as oversized, delicate, or premium items, require additional care when being shipped. These items have specific shipping guidelines outlined on their product pages, and we encourage you to review these details before placing your order. Our logistics team takes extra precautions with these special items to ensure they are delivered safely. If you have any concerns regarding the shipping of exclusive items, our support team is happy to assist you with any questions you may have.  

Customer Support: Always Here to Assist You  

  • Our customer support team is available to assist with any shipping-related inquiries.  
  • You can contact us at celerotarinnovationpvtltd@gmail.com, and we will respond promptly to your request.  
  • We are dedicated to addressing any concerns and providing timely solutions.  
  • Your trust means everything to us, and we aim to deliver a superior shopping experience.  
  • Thank you for choosing gofashions, where luxury meets convenience and style, delivered straight to you.  

Thank you for shopping with gofashions, where every delivery reflects our dedication to elegance and customer satisfaction.