Changing Your Mind? We've Got You Covered
Celeritar Innovations Private Limited ("we," "our," "us") leads gofashions with a dedication to offering an unparalleled shopping experience to our users ("you" or "your"). We understand that sometimes, you may need to cancel an order. If the request is made before your order is prepared for dispatch, cancellation is usually possible. Once the process begins, cancellations may no longer be available, but we’ll do our best to assist. Our priority is to provide flexibility while maintaining a smooth shopping experience. If cancellation is not feasible, alternative options may be explored.
Steps to Cancel Your Order
Modifications & Changes After Placing an Order
We understand that preferences can change, and you may wish to adjust your order. If a modification is needed, we encourage making the request at the earliest. Changes such as item swaps or cancellations are subject to order status. Once processing begins, alterations may not be possible, but we are happy to discuss alternatives.
In cases where adjustments cannot be made, you may need to cancel the original order and place a new one. Our team strives to provide the best possible solutions while maintaining efficiency. Whether it’s a style change or a preference shift, we’ll assist in finding the most suitable option. Every request is handled with care to ensure a smooth shopping journey.
Refund Process & Timeline
Exceptions & Important Considerations
While we aim to accommodate cancellation requests, certain orders may not be eligible. Custom-made, pre-ordered, or specially requested items may have unique cancellation terms. If your order has already been shipped, cancellation may not be possible, and return options can be considered instead. We recommend reviewing your order carefully before finalizing your purchase. Our policies are designed to be fair while ensuring an efficient shopping experience.
For special cases, we encourage reaching out as soon as possible. Our team is always here to provide guidance and explore the best solutions for your needs. Whether it’s a last-minute change or an unexpected preference shift, we strive to make the process as convenient as possible. Your satisfaction remains at the heart of everything we do.
Keeping You Updated on Policy Changes