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Changing Your Mind? We've Got You Covered  

Celeritar Innovations Private Limited ("we," "our," "us") leads gofashions with a dedication to offering an unparalleled shopping experience to our users ("you" or "your"). We understand that sometimes, you may need to cancel an order. If the request is made before your order is prepared for dispatch, cancellation is usually possible. Once the process begins, cancellations may no longer be available, but we’ll do our best to assist. Our priority is to provide flexibility while maintaining a smooth shopping experience. If cancellation is not feasible, alternative options may be explored.  

Steps to Cancel Your Order   
 

  • Navigate to your account and select the order you wish to cancel.  
  • If cancellation is available, follow the provided steps to confirm your request.  
  • Once an order is dispatched, cancellation may no longer be possible.  
  • Refunds for eligible cancellations will be processed to the original payment method.  
  • For any queries, our support team is ready to help.  

Modifications & Changes After Placing an Order  

We understand that preferences can change, and you may wish to adjust your order. If a modification is needed, we encourage making the request at the earliest. Changes such as item swaps or cancellations are subject to order status. Once processing begins, alterations may not be possible, but we are happy to discuss alternatives.  

In cases where adjustments cannot be made, you may need to cancel the original order and place a new one. Our team strives to provide the best possible solutions while maintaining efficiency. Whether it’s a style change or a preference shift, we’ll assist in finding the most suitable option. Every request is handled with care to ensure a smooth shopping journey.  

Refund Process & Timeline   
 

  • Eligible cancellations will be refunded via the original payment method.  
  • Processing times may vary depending on financial institutions.  
  • Refund status can be checked within your account dashboard.  
  • We aim to ensure all approved refunds are handled promptly.  
  • Our team is available to assist with any refund-related queries.  

Exceptions & Important Considerations 

While we aim to accommodate cancellation requests, certain orders may not be eligible. Custom-made, pre-ordered, or specially requested items may have unique cancellation terms. If your order has already been shipped, cancellation may not be possible, and return options can be considered instead. We recommend reviewing your order carefully before finalizing your purchase. Our policies are designed to be fair while ensuring an efficient shopping experience.  

For special cases, we encourage reaching out as soon as possible. Our team is always here to provide guidance and explore the best solutions for your needs. Whether it’s a last-minute change or an unexpected preference shift, we strive to make the process as convenient as possible. Your satisfaction remains at the heart of everything we do.  

Keeping You Updated on Policy Changes   
 

  • This policy may be revised to improve customer experience.  
  • Updates will be clearly communicated to maintain transparency.  
  • We recommend reviewing this section periodically for any modifications.  
  • Continuing to shop with us means you acknowledge the latest policy terms.  
  • Our focus remains on providing a flexible, hassle-free shopping experience.